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Privacy Policy

Privacy Statement

  1. Privacy Statement

Lakeside Real Estate and its associated entities (herein referred to as "Lakeside Real Estate", "we", "us", or "our") are committed to protecting the privacy and security of your personal information. We adhere to the Privacy Act 1988 (Cth) ("Privacy Act") and uphold the standards of the Australian Privacy Principles (APPs) as outlined in the Privacy Act. This privacy statement is applicable to the website owned and operated by Lakeside Real Estate.

By disclosing your personal information to us, you consent to Lakeside Real Estate collecting, using, and managing your information as detailed in this Privacy Statement or as is evident at the point of collection, including for current and future services provided to you. Lakeside Real Estate will handle any personal information provided by you or not provided by you in line with the APP, the Privacy Act, and our Privacy Policy.

  1. Understanding Personal Information

Personal information encompasses details that identify you or information that allows us to determine your identity, including records of Lakeside Real Estate's interactions with you.

This includes, but is not limited to, your name, address, email, phone number, property information, profession, interests, and any additional details you share with Lakeside Real Estate.

  1. Collecting Personal Information

The manner in which we collect personal information from you will vary based on your interactions with Lakeside Real Estate's website. We utilise this information to improve and personalise your experience on our website, including but not limited to:

  • Cookies: Our website employs cookies to enhance navigation, track site usage, and personalise content. If you prefer not to use cookies, you can adjust your browser settings accordingly.
  • Online Forms: For inquiries or services, we may require certain details like your name, email, and interest areas, some of which are essential for us to provide you with our services. Optional information might include demographics like age and gender to better understand our user base.
  1. Utilisation of Personal Information

We use your personal information to improve our services and tailor them to your needs, including but not limited to:

  • Analysing website usage patterns;
  • Managing your information as requested;
  • Responding to inquiries or feedback;
  • Communicating about publications, marketing materials, and events;
  • Performing credit checks, research, and analysis.

You have the option to opt-out of receiving communications from us.

  1. Disclosure of Information

Your personal information may be shared within Lakeside Real Estate and with our agents or contractors for the purposes outlined in this statement. We do not disclose your information to third parties without explicit consent unless required by law or for safety reasons.

  1. Overseas Disclosure

We may disclose personal information to entities outside Australia, ensuring they commit to privacy standards comparable to ours. By consenting to this, you acknowledge the limits of our obligation to ensure their compliance with Australian privacy laws.

  1. Anonymity

Where legally possible, you have the option to engage with us anonymously.

  1. Accuracy of Information

We strive to keep your personal information accurate and up-to-date. You are encouraged to contact us to update or correct your details.

  1. Security of Personal Information

Lakeside Real Estate is dedicated to protecting your personal information through secure storage and limited access. You may request access to or deletion of your personal information through our privacy officer.

  1. Enquiries and Complaints

For further information or to lodge a complaint regarding the handling of your personal information, please contact Lakeside Real Estate directly.

This privacy policy serves as a foundation to ensure transparency and trust between Lakeside Real Estate and our valued clients, emphasising our commitment to privacy, security, and compliance with relevant laws and principles.